Yes, the seller name displayed is G.S Marketing, and we
even change the phone number to prevent nosy co-workers or family members from
looking up what you have bought. Additionally, we use black plastic, plastic
wrap, and bubble wrap to further ensure that the contents of the package are
not visible. That's why we are here - to strive to protect your privacy and
keep your purchases confidential."

The preorder duration is one week. Please confirm with our customer service.

Free Shipping for order above RM100.

For orders below RM100, RM5.9 shipping will be charged at checkout.

For order to East Msia will be

• RM15 For 0KG to 1KG 
• RM 20.00 For 1.1kg–2kg 
• RM 25.00 2.1kg–3kg
• RM 40.00 3kg–5kg
• RM 50.00  5.1kg–25kg   

International rates vary—find out at checkout

We do provide 365 days warranty!

for further details:

https://xsecret.my/pages/returns-refunds

To claim the warranty, please reach out to one of our
customer representatives using the WhatsApp logo located at the bottom right
corner of the page, or send us an email. Our representatives will then guide
you through the necessary steps

Inside your xsecret.my account, click on "Order History" in the top right corner to review all your favourite items!

As soon as your order has shipped, we'll notify you by email providing you with the tracking information for your package!We ship via J&T and Poslaju by default. please track using : https://www.tracking.my/

Should the need arise to cancel an order after you've placed it, we will do our best to accommodate your request. Please be aware that order cancellation is a time-sensitive action, so please do get in touch with our team as soon as possible.

Please do reach out to our number or email for further details.

Email: admin@xsecret.my

Phone number: +60106673980